faithfirstsvc.com

Leadership & Life Coaching

We Want to Empower You to Reach Your Goals

Our Strategic Services

Organizations can accelerate their results and build a change-ready culture by aligning around effective change management and leadership strategies.

Business Advisory

 Strategic guidance to strengthen operations, improve decision-making, and unlock growth.

Executive Coaching

Equipping leaders with tools to drive alignment, influence change, and deliver results.

Change Management

From digital adoption to cultural change, we reduce resistance and build sustainable traction.

Project Management

 Helping organizations modernize governance, optimize PMOs, and accelerate transformation.

RFI/RFP Execution

Making informed decisions starts with a well-executed RFI/RFP process. We manage every step to help you select the best vendors and solutions for your needs.

Rebranding Initiative Execution

Successfully rebranding requires expert coordination, consistency, and seamless integration across your organization.

Office Relocations and Buildout Logistics

Relocations and buildouts can disrupt business if not managed properly. You are your partner in every aspect of logistics planning for smooth transitions with minimal downtime.

Resource and Budget Management for Critical Projects

When the stakes are high, every resource must count. We help allocate resources efficiently and manage budgets with precision to keep projects cost-effective and on track.

Real-Time Problem-Solving and Project Support

Unexpected challenges can derail projects, but we provide real-time solutions that keep things moving forward.

Clear, Actionable Project Roadmaps

You’ll get step-by-step plans that align your team with shared goals and timelines.

Change Management Support for Smooth Transitions

Navigating organizational changes is easier with our guidance. We provide structured communication plans and strategic support to ensure smooth transitions.

Industries We Serve

We partner with organizations across industries, including:

  • Financial Services (banking, insurance, fintech)

  • Technology & Digital Businesses

  • Healthcare & Nonprofits

  • Small Businesses & Startups

Why Choose KLM Consulting?

Proven Success in Strategic Program & Project Management

We’ve managed complex projects and programs across multiple industries, delivering results that keep teams aligned and initiatives on track.

Holistic Program Management Approach

You’ll benefit from a comprehensive approach to managing programs and projects, from initial planning to execution and delivery.

Strategic Vendor Management and Alignment

Our vendor management approach ensures that your external partners stay aligned with your project goals, deliver on commitments, and add value at every step.

Hands-On Support Throughout Every Phase

We provide hands-on support from start to finish, ensuring your project remains on course and your strategic objectives are met.

Customized Solutions for Large-Scale Programs

Whether managing high-stakes initiatives or building out XMOs, our solutions are tailored to meet your organization’s needs and goals.

Leadership with Clarity and Execution

With over 15 years of executive experience in financial services and technology, Lydia specializes in turning stalled initiatives into measurable results. She has directed strategy for $400M portfolios, guided hundreds of projects, and trained leaders across the globe. At KLM Consulting, Lydia combines strategic vision with hands-on execution to help organizations achieve sustainable transformation.

Lydia T. Mardenborough

— Founder & Principal Consultant

“In my years of working with 5280 PMO, I was consistently impressed by their leadership and ownership on multi-million-dollar projects. Unlike other project managers, they understood the technical aspects critical to tracking progress and mitigating risk, which kept us on time and within budget. 5280 PMO took personal responsibility for each project’s success, providing value at every stage and ensuring that resources were efficiently managed. They added serious value and accountability throughout the project lifecycle.”

Dan Wolf -

Guardian Life Insurance

What We Solve for Clients

Strategic misalignment

We align initiatives with enterprise goals.We transformed a small local healthcare company into a global industry player by establishing and maturing an enterprise PMO. Through strategic planning and execution, we aligned leadership and teams to overcome significant challenges, guiding the company to international growth.

Inefficient PMOs

We served as a strategic partner in transforming the technology capabilities of a rapidly expanding healthcare organization. From business intelligence to telehealth, our portfolio management insights and resources filled critical gaps, driving key initiatives and delivering a high return on investment.

Change resistance

In a large-scale acquisition, we successfully managed the integration of ERP and HRIS systems for a multinational business within a highly ambitious timeline. Our team provided outcome-focused leadership, cultural adaptability, and change management, helping the company grow its workforce by nearly 40%.

Digital transformation delays

Following a major acquisition, we led a high-stakes project for a global service center integration. Mobilizing a large team, we executed a year-long initiative that successfully met complex deadlines and avoided significant penalties for the acquisition agreement.

Frequently Asked Questions (FAQs)

What is coaching?

Coaching is a collaborative process that helps you clarify your goals, uncover barriers, and create an action plan for personal and professional growth. Unlike giving advice or telling you what to do, coaching focuses on asking powerful questions that help you find your own solutions and take confident steps forward. Source: https://coachingfederation.org/

  • Not quite. Mentoring is usually based on guidance from someone who’s been where you want to go — they share experience, advice, and perspective.
  • Coaching, on the other hand, is about helping you discover your own answers. A coach partners with you to draw out your strengths, build self-awareness, and help you move from where you are to where you want to be.
  • No — coaching is not therapy. Therapy focuses on healing past wounds or addressing mental health concerns. Coaching focuses on growth, goals, and forward movement.
  • If therapy helps you make peace with your past, coaching helps you build momentum for your future.

Coaching is for anyone ready to grow — whether you’re leading a team, navigating change, or seeking more clarity and purpose in life. You don’t need to have all the answers; you just need the desire to move forward.

Coaching takes many forms depending on your goals, focus, and stage of growth. Here are four of the most common types you’ll find:

  • Life Coaching – Helps individuals clarify their values, strengthen confidence, and create balance between personal, spiritual, and professional goals.

  • Leadership Coaching – Builds skills for leading with vision, empathy, and accountability. Often focuses on communication, team influence, and personal effectiveness.

  • Executive Coaching – Designed for business leaders and professionals who want to improve decision-making, strategic thinking, and organizational impact.

  • Performance Coaching – Targets specific areas of improvement—like productivity, focus, or mindset—to help you perform at your best in your work and daily life.

Each coaching type serves a different purpose, but all share the same foundation: helping you grow with clarity, purpose, and action.

The International Coaching Federation (ICF) is the leading global organization dedicated to advancing the coaching profession. It sets the industry standards for ethics, certification, and professional excellence in coaching worldwide.

  • ICF coaches complete accredited training programs, commit to a strict code of ethics, and demonstrate proven coaching competencies.
  • Working with or learning from an ICF-trained coach ensures that your coaching experience is built on quality, integrity, and accountability.

Ready to unlock your next level of growth?

Let’s build the strategy, structure, and leadership your organization needs to succeed.